• 8–12 years of overall IT experience, with at least 5–7 years in ServiceNow functional consulting
• ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) required
• Excellent communication abilities to bridge technical and non-technical audiences
• Strong understanding of ITIL processes and experience with business performance analysis

• Lead end-to-end ServiceNow implementations and enhancements, aligning platform capabilities with business requirements
• Gather and analyze stakeholder needs to design workflows and ITSM processes based on ITIL best practices
• Configure ServiceNow modules (ITSM, ITOM, HRSD, CSM) and guide integrations with other systems; support data migration
• Supervise project delivery and mentor junior consultants (team size of 8–10)

Cloudseed Technologies is a global IT services company with clients based in the United States, South Africa, Mauritius, and the Middle East.

cloudseed.io

Full-time

Commensurate with experience

PF and paid leaves provided

Coimbatore / Hyderabad / WFH