Skills required
8–12 years of overall IT experience, with at least 5–7 years in ServiceNow functional consultingServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) requiredExcellent communication abilities to bridge technical and non-technical audiencesStrong understanding of ITIL processes and experience with business performance analysisEssential qualifications
Lead end-to-end ServiceNow implementations and enhancements, aligning platform capabilities with business requirementsGather and analyze stakeholder needs to design workflows and ITSM processes based on ITIL best practicesConfigure ServiceNow modules (ITSM, ITOM, HRSD, CSM) and guide integrations with other systems; support data migrationSupervise project delivery and mentor junior consultants (team size of 8–10)About employer
Cloudseed Technologies is a global IT services company with clients based in the United States, South Africa, Mauritius, and the Middle East.
cloudseed.io
Compensation
Commensurate with experience
PF and paid leaves provided
Location preferences
Coimbatore / Hyderabad / WFH
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