• Outdated legacy system with limited user experience and slow processing
  
• High manual intervention in verification workflows
  
• Lack of scalable backend capabilities for efficient data and client management

Cloudseed partnered with LexisNexis to enhance and modernize RefCheck, delivering:

User experience modernization: Redesigned and upgraded the frontend to ensure a seamless, intuitive user journey for recruitment agencies and corporate clients.

Backend revamp: Developed a robust admin panel to manage data, verification workflows, and client operations efficiently.

New functionalities: Enabled features that were previously impossible on the legacy system, supporting both manual and automated verification flows.

Integrations: Connected RefCheck with national and international data sources for checks such as:

• Criminal records
  
• Credit reports
  
• Educational qualifications
  
• Driving licenses
  
• ID verifications
  
• FAIS compliance
  
  

Notifications & real-time updates: Implemented automated email alerts and real-time status updates to improve turnaround time and transparency.

800+ Active clients: Including major organizations like Vodacom, Career Junction, and PNet.

Faster screening: Significant reduction in verification turnaround time through automation.

Improved security & compliance: Ensured data protection and compliance with South African verification regulations.

Cost-effective & scalable: Pay-as-you-use model supports scalability across client sizes.

By modernizing Lexis RefCheck, Cloudseed helped LexisNexis deliver a market-leading, secure, and scalable verification platform, enhancing trust and enabling informed hiring decisions across South Africa’s employment ecosystem.